How to order
To make use of this website you are required to accept and comply by the Terms and Conditions set out below. These include terms, conditions, notices and disclaimers. You should read these before making use of the website. Your use of the website indicates your agreement to the following Terms and Conditions.
RESTAFFINE ONLINE STORE reserves the right to make changes to this web site and these terms and conditions at any time without any prior notice.
RESTAFFINE ONLINE STORE is the service provider; it is also referred to as “us” and “we”.
Customer is the person or organizationwho purchases or seeks services from Japan Tackle; it is also referred to as “you”.
How to purchase from RESTAFFINE ONLINE STORE?
- Delivery area, address restrictions
- How to place orders
- Payment
- Tax
- Shipping fees
- Warranty and Return Policy
- Privacy Policy
1. Delivery area, address restrictions
We are currently able to ship to countries below.
- Zone1: China, South Korea, Macau, Hong Kong
- Zone2: Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam
- Zone3: Australia, India, Nepal, New Zealand
- Zone4: Canada, Mexico, Puerto Rico, USA, United Arab Emirates
- Zone5: France, Germany, Italy, Netherland, Spain, UK
- Zone6: Austria, Denmark, Greece, Portugal, Sweden, Switzerland
If you wish to make a purchase from other countries, please contact us through the contact form.
2. How to place orders
Please order products using the shopping cart system with credit cards. The products with in stock indication will be shipped immediately. In Checkout, please input only ENGLISH letters, or your order details, address, and name will not be displayed correctly.
3. Payments
All prices are in the JPY. We accept major credit cards through our shipping cart system. Details are following.
– Credit cards: Visa, Master, Amex
Please use credit card through the online checkout system. The system is encrypted and secure. You will be forwarded to 3D Secure page sometimes, which is offered by the issuer of your credit card to verify passcode you’ve registered with the card.
For the first time shopping with us, we might require you to send a proof of you being the legitimate card holder. In the case, you might be asked to send a copy of your ID like driver’s license or electric bill.
We do not accept orders if any following,
- Shipping address is totally different from billing address without a good reason
- Billing address is not confirmed
- Statement is requested, but not offered
- Order is suspected to be fraud
We’d like to keep offering credit card payment option to all customers, and your co-operation is appreciated. We are pretty much concerned about credit card frauds.
4. Tax
– No tax at shopping
As long as you live outside Japan, no consumption tax will be charged.
– Custom tax
Imports will be charged with custom tax, and please pay the tax when you receive your purchase. Tax rate varies country to country.
5. Shipping fees
Will be displayed in the shopping cart.
6. Return/Exchange policy
If there is a defect in the delivered product or if the product received is different from the one ordered, we will proceed with the exchange process according to the following policy. However, please note that if the same product as ordered is already out of stock, we may need to suggest an exchange for an alternative product, so please be aware of this in advance.
- Please contact us within 10 days of receiving the product using the contact form on our website.
- Please explain the details of your order, the defect, or the situation regarding the receipt of a different product.
- Then, please follow the instructions of our customer support center for further processing.
- The product must be unused.
CONTACT FORM
Please note that we may not be able to accept returns or exchanges due to reasons at the customer’s convenience, so please understand in advance.
Mar. 30, 2023
RESTAFFINE ONLINE STORE
OMNISENSE LTD.
1-10-13-601 Kitahorie, Nishi-ku, Osaka-shi, Osaka-fu 550-0014, Japan